HOW TO BUY

To buy in you Germinating is very easy. You have only to continue the following steps:

1. If you are already registered, introduce your user and password; if you it are not, register in the paragraph “believe an account to you” and it completes the obligatory fields of the card that will appear next.

2. It chooses the category (ej. eatable flowers), once inside her, click in a subcategory (ej. fresh flowers), visualize the products and click in the one that you are interested in (ej. Flower Marigold). If you click in the photo, you will be able to see her extended and in a more detailed way. In the product cards you will be able to find detailed information of the products, close cooperations, recipes, combinations and information about our collaborators. [If you are sure of it, in many cases you can add them straight from the category to do a more rapid buy].

3. He adds to your basket that product that you should want to buy clicking in “Adding to the cart”. If you want more units of the same product, indicate the quantity in the eyelash placed just next to the button “to Add to the cart”.

Both from the products and from the shopping basket you can add easily the articles to your shopping list, so that in future buys it should turn out to be easier to finish the order to you.

4. Once added to your basket, there will appear a screen in which you will have to choose if you want to keep on buying (clic in "continuing the buy”) or finishing your buy (clic in "going to the box").

5. It checks the information of your order and if you feel like keeping on buying bundle clic in “continuing the buy”; if you have already finished your order, bundle clic in “going to the box”.

6. In the following step, it checks your personal details and your direction of mailing and invoicing. You can add so many directions as you should need to receive your orders; also you can add an observation for the transporter with the indications that you should consider. Next, on the following screen, it checks your order, and, finally, it chooses your payment method, accepts our conditions and confirms the order.

7. As soon as the payment was realized, you will receive an e-mail confirming to you your order, which will be sent as soon as possible from our stores. He remembers that if you have requested some product that needs a conservation in cold we will send it in a special transport. Make sure that in the delivery direction you have cold to maintain it in ideal conditions.

8. If you have doubts or want to mention to us that something on your order you can do it across info@germinarte.es.

9. You can repeat your orders both from your “list of desires” and from the historical one of your orders (in the paragraph “My orders” of the section “My account”).

MANNERS OF PAYMENT

· I pay for bank transfer, which order will remain dependent on mailing up to reception of the same one in our bank account. Process that can take a long time between 1 and 3 days, depending on banks.

· I pay for card or PayPal, which you will carry out across the platform of payments PayPal and which the order will spend to realize once the platform confirms to us the payment, process that takes a long time a few minutes.

HE BUYS BY PHONE

To buy in our web is very simple, but if for any motive it turns out to be complicated to you you have only to call 96 104 49 58 / 675 494 738 or use our service of WhatsApp in the same number 675 494 738 (from Monday until Friday of 8h to 13.30h of 15h to 18h). 

An operator will guide you in your buy process. Simply you will have to indicate him what products you would like including in your order and he will be in charge of proceeding with it. Bear in mind that it will request you your personal details, ID card and direction of delivery as well as the information of your credit card or debit if you use this way to realize the payment. If you choose the option to pay across a bank transfer, it will facilitate to you the information and the number of account where to realize the revenue.

Do not hesitate to ask about any detail on our catalog of products, our services or on your order. We are at your disposal.

INFORMATION FOR PROFESSIONALS OF THE HOTEL TRADE

If you are a company, restaurant, shop or interested business in being provided with our products, contact with us in info@germinarte.es or telephone route in the numbers 96 104 49 58/675 494 738 and we will inform you without commitment about our tariffs and prices.

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