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Shipping costs
The prices of our products and the shipping costs are reflected separately.
The transport price will be free and will be included when the minimum order of € 100.00 is exceeded in the basket.
The shipping price starts at € 5.95 including VAT, depending on the weight of the order and the destination.
How is my order shipped?
All orders will be sent properly packed and protected from light and shock, to guarantee their maximum quality and physical integrity.
The transport of all our orders is done by companies specialized in freight transport.
At Germinarte we work with DPD and GLS. We select one company or another depending on the weight and destination.
Guaranteed quality
At Germinarte we always recommend checking the order at the time of delivery. Germinarte will assume all additional transport costs that may be generated, as long as the product has not been used, altered or manipulated. In these cases, please, contact calidad@germinarte.es within a maximum period of 2 days from receipt of the order, clearly indicating what the problem has been and the reason for its return.
We do not accept any return or exchange if we have not previously received your notification. Germinarte will send you a new product or will refund the corresponding amount.